February 23, 2021 11:00 a.m. EST
Live Webinar | 
1 hour
Why Should You Join This Webinar?
Join us to explore what are the fundamentals of a successful CX program and why it matters.
We will uncover what it takes to create a customer-centric culture and how to measure that we are progressing in this area.
This webinar is going to be helpful for the leaders within a company belonging to the CMO, CCO, Customer Service or any Customer facing functions.
What Will You Learn?
- You will be able to assess your organization’s CX maturity
- You will understand the high-level steps to build an effective CX program
- You will identify the tools you need to build your skills
Amit Garg
VP - Analytics
Amit is the Vice President - Analytics at Gramener and has over 15 years of experience with 8+ years in solving business problems leveraging analytics, technology, and domain. Amit loves mining actionable insights from customer data and helps clients prioritize the customer experience initiatives.